RETURN & EXCHANGES

What is your return policy?
Unopened, unused items may be returned or exchanged within 14 business days of delivery. To receive a refund, any returned items must be in their original condition.

How long will it take to receive a credit for my returned items?
Upon receipt, returns are processed within 7 business days. Actual refund reflection on your bank account may vary and is determined by the issuing bank. Please contact the issuing bank for details.

I received the wrong product. Can I return it?
If you received an item not listed on your receipt, please email hello@cedricjohnsonbeauty.com as soon as possible with your order number, item name, and a brief description. You will receive an email within 48 business hours.

My item arrived damaged. How do I get this fixed?
If you received a damaged item, please email hello@cedricjohnsonbeauty.com with your order number, item name, a brief description of the damage issue with a picture. You will receive a resolution email within 48 business hours.

Can I return or exchange a product that I have opened or used?
Unfortunately, due to the nature of our business we only accept returns and exchanges for products that have not been opened or used. If you have additional questions, please email hello@cedricjohnsonbeauty.com with your order number, item name, a brief description with a picture. You will receive a reply email within 48 business hours.